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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Angelica Justiniano

March 3, 2026

5  out of  5
rating by Angelica Justiniano
"Best customer service ever Romeo is very polite and professional"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Virginia Beach to know that you had such a wonderful experience with us here on State Farm Agent Bryan Brough’s Team."
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Diamond McAdoo

February 13, 2026

5  out of  5
rating by Diamond McAdoo
"Dave was wonderful! Absolutely took care of me and my family! Thank you Dave!!!"
We responded:
"Thanks so much for the shoutout! Dave is thrilled to hear he could take great care of you and your family — it’s what he loves to do! We’ll be sure to pass along your thanks to him. If you ever need anything else, Dave and the team are just a call away. Thanks again for choosing us!"
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Ryan Thorpe

February 11, 2026

5  out of  5
rating by Ryan Thorpe
"Let me start by saying that I was totally burnt out with insurance shopping when I call this office. After USAA lost their minds and skyrocketed all of my insurance rates, which seams to be their theme these days. I made the switch to State Farm and am very pleased I did! This location is incredible, they bent over backwards to assist me. Special thanks to Latisha, she calmed me down, got to business and got me very reasonable rates for all my needs! I'm a new customer because of her abilities and professionalism!"
We responded:
"Wow, what a journey! We’re so glad you found your way to us after the USAA rollercoaster ride — definitely not the kind of thrill anyone wants with their insurance. Latisha is thrilled to hear she could turn things around and help you feel calm and confident while getting you those great rates. Welcome to the State Farm family! We’re here whenever you need us, ready to bend over backwards (and maybe even do a little dance) to assist. Thanks again for the wonderful review!"
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Tabitha Pierce

February 11, 2026

5  out of  5
rating by Tabitha Pierce
"Very great experience Romeo was very helpful and professional getting me the best quotes"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Romeo made your experience both helpful and professional. He’s definitely our quote-getting superstar! If you need anything else, Romeo and the team are here to help."
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Lorenzo TERRITO

February 9, 2026

5  out of  5
rating by Lorenzo TERRITO
"Romeo called to go over the policy, explained what was covered, answered my questions throughly, added a service i wanted, and still saved me money. Excellent!!"
We responded:
"Thank you for your fantastic feedback! We’re glad to hear that Romeo took the time to thoroughly explain your policy, answer all your questions, and add the service you wanted—all while saving you money. We truly appreciate your trust and look forward to assisting you in the future!"
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Joel Reeves

February 6, 2026

5  out of  5
rating by Joel Reeves
"Romeo was amazing he really helped me get everything together I needed to get my insurance policy . He was very patient very understanding and very honest."
We responded:
"Thank you for your wonderful feedback! We’re so glad to hear that Romeo was patient, understanding, and honest throughout the process. It’s great to know he could help you get everything together for your insurance policy. We truly appreciate your trust and look forward to serving you again!"
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Martina Houston

February 4, 2026

5  out of  5
rating by Martina Houston
"Romeo was amazing,very knowledgeable and pleasant loved working with him"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Romeo was knowledgeable and pleasant to work with. Your feedback means a lot to us, and we look forward to assisting you again in the future!"
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Sharon Passmore

February 4, 2026

5  out of  5
rating by Sharon Passmore
"Excellent company to work with very professional nice people I would recommend them to others"
We responded:
"Thank you for your wonderful recommendation! We’re delighted to hear that you found our team professional and easy to work with. Your support means a lot to us, and we look forward to continuing to serve you and others you refer."
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Nate Holdway

February 3, 2026

5  out of  5
rating by Nate Holdway
"Romeo was very helpful and deserves a raise very friendly and very communicative"
We responded:
"Thank you so much for your kind words! We’re glad to hear that Romeo was helpful, friendly, and communicative throughout your experience. We’ll be sure to share your feedback with him. We appreciate your support and look forward to assisting you again!"
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Dr. Jonathan E. Smith

January 30, 2026

5  out of  5
rating by Dr. Jonathan E. Smith
"I recently had a terrible accident and the process Of filing a claim and everything else attached to it, which could’ve been very daunting was made relatively easy because of the organization of State Farm. Everyone I encountered was understanding and very helpful. I’m a State Farm client for life!"
We responded:
"Thank you for sharing your experience with us. We’re truly sorry to hear about your accident but are grateful that our team could make the claims process easier and more manageable for you. Your trust and loyalty mean a great deal to us, and we’re honored to have you as a State Farm client for life. Please don’t hesitate to reach out if you need anything in the future."
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Jacob Mitchell

January 29, 2026

5  out of  5
rating by Jacob Mitchell
"We’ve been shopping around for auto insurance all week, and Dave was by far the most responsive and helpful agent I’ve spoken to. He made the whole process quick and painless, answering all of my questions and getting us a really good rate."
We responded:
"Thank you for your kind words! We’re thrilled to hear that Dave made your auto insurance search quick and painless, and that he was able to provide the answers and great rate you were looking for. We appreciate your trust and look forward to assisting you in the future!"
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Lyn LS

January 28, 2026

5  out of  5
rating by Lyn LS
"Bryan and his staff have always been prompt on my needs and replying to my questions. Their professional and courteous manner are refreshing and shows they care about their customers. I know I'm in good hands with them."
We responded:
"Thank you so much for your thoughtful feedback! We’re delighted to hear that Bryan and our team have been prompt, professional, and courteous in assisting you. Your trust means a lot to us, and we’re committed to continuing to provide the best service possible. We’re glad you feel you’re in good hands!"
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Veraly Aguirre

January 27, 2026

5  out of  5
rating by Veraly Aguirre
"Lo mejor en atención y muy fácil y rápido"
We responded:
"¡Muchas gracias por tus amables palabras! Nos alegra saber que tuviste una atención excelente y que todo fue fácil y rápido. Estamos aquí para ayudarte siempre que lo necesites."
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Bj hall

January 23, 2026

5  out of  5
rating by Bj hall
"Great experience all together"
We responded:
"Thank you for your kind feedback! We’re glad you had a great experience with us and look forward to serving you again"
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Laryssa Coogan

January 23, 2026

5  out of  5
rating by Laryssa Coogan
"Dave worked with me on changing insurance for my car and rental properties. He was very responsive through the entire process and put in a lot of extra effort to make sure I got the best price possible!"
We responded:
" Thank you for your wonderful feedback! We’re glad to hear that Dave was responsive and went the extra mile to help you get the best prices for your car and rental property insurance. We truly appreciate your trust and look forward to assisting you in the future! "
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Jenny X. Chen

January 22, 2026

5  out of  5
rating by Jenny X. Chen
"Bryan was really great and gave us amazing insurance rates. Super easy to contact by phone and text."
We responded:
"Thank you for your kind words! We’re happy to hear that Bryan provided you with great insurance rates and was easy to reach by phone and text. We appreciate your feedback and look forward to helping you again!"
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Kakan Roy

January 22, 2026

5  out of  5
rating by Kakan Roy
"Very friendly and welcoming experience. Romeo was very helpful and patient in dealing with my questions!"
We responded:
"Thank you for sharing your experience! We’re glad to hear that Romeo was friendly, helpful, and patient in addressing your questions. Your satisfaction means a lot to us, and we look forward to assisting you again!"
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Barbi Christopher

January 21, 2026

5  out of  5
rating by Barbi Christopher
"He was very thorough and got me the best deal possible."
We responded:
"Thank you for your feedback! We’re happy to hear that you found our service thorough and that we could secure the best deal for you. We appreciate your trust and look forward to serving you again!"
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Chastity Padilla

January 21, 2026

5  out of  5
rating by Chastity Padilla
"Spoke to Romeo he helped me get cheaper insurance and it was great! He’s a great agent!"
We responded:
"Thank you for your kind words! We’re glad to hear that Romeo was able to help you find a great insurance option at a better price. We appreciate your trust and look forward to assisting you again in the future!"
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Karen Olidge

January 21, 2026

5  out of  5
rating by Karen Olidge
"Great experience with David Lessans!! Very understanding & listened to my needs, David made sure he called & reached out when he said he would, I felt very comfortable talking with him!! Awesome!!👏 Thanks"
We responded:
"Thank you so much for your wonderful feedback! We're delighted to hear that David provided attentive and understanding service, and that you felt comfortable throughout the process. We truly appreciate your kind words and look forward to continuing to support you!"
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Michael

January 20, 2026

5  out of  5
rating by Michael
"Extremely professional and prompt in responding"
We responded:
"Thank you Michael for your kind feedback! We’re glad to hear you found our service professional and prompt. We appreciate your support and look forward to assisting you again."
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Jigga 2

January 13, 2026

5  out of  5
rating by Jigga 2
"I just want to say to people who don’t have State Farm insurance, yall PAYING TOO MUCH! Dave was my sales rep, outstanding job he did. I can tell he was very experienced, he answered every question spot on, and he made it very easy to understand and also a GREAT deal of patience. I also saved a ton!"
We responded:
"Thank you for taking the time to leave such a great review! We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Jaslynn Villanueva-Evans

January 12, 2026

5  out of  5
rating by Jaslynn Villanueva-Evans
"Outstanding experience with David Lessans at State Farm! He was incredibly informative, patient, and genuinely personable throughout the entire process of getting my homeowners insurance. He took the time to explain everything clearly and made what could have been a stressful process feel easy and straightforward. I truly felt supported and confident in my coverage thanks to him. Highly recommend!"
We responded:
"Jaslynn, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Bryan Brough’s Team here in our Virginia Beach office. "
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Katja B.

January 9, 2026

5  out of  5
rating by Katja B.
"Latisha assisted me with changing my insurance, and my experience was fantastic. She was incredibly helpful and patient, addressing all my questions thoroughly. I couldn't be more satisfied and highly recommend her services."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Bryan Brough’s Team. "
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Kristina Rozier

January 8, 2026

5  out of  5
rating by Kristina Rozier
"Bryan Brough and his team at Romeo Renard are truly impressive insurance professionals. I received exceptional, personalized attention throughout the entire process. They patiently answered all of my questions and took the time to clearly explain each option available to me. Bryan and his team will be assisting me with Universal Policies, a 401(k), Auto insurance, and Term policies. I’m very grateful for their time, expertise, and the care they took in walking me through the various policies and investment options. I highly recommend them to anyone seeking knowledgeable and trustworthy insurance guidance."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Bryan Brough’s Team here in Virginia Beach. "