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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Myra Spivak

October 15, 2025

5  out of  5
rating by Myra Spivak
"Just wanted to give a recommendation for agent David Lessans. He’s so bright, thorough and enthusiastic. A breath of fresh air."
We responded:
"Thank you for the 5-star review, Myra! Here on State Farm Agent Bryan Brough’s Team, we are proud to serve our community and appreciate your recognition. "
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Emily LaPane

October 15, 2025

5  out of  5
rating by Emily LaPane
"Great experience with David Lessans – super fast turnaround, excellent communication and saved me a ton on my rates!"
We responded:
"We appreciate your review, Emily. We are so happy that you had such a wonderful experience with State Farm Agent Bryan Brough’s Team here in Virginia Beach! "
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Mallory Lessans

October 15, 2025

5  out of  5
rating by Mallory Lessans
"Love our insurance agent, they make sure you’re getting the exact coverage for your needs and at a reasonable price. We saved a bit by bundling home and auto. Would definitely recommend to all my friends and family."
We responded:
"Mallory, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Bryan Brough’s Team! "
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Diego En Fuego Gomes

October 9, 2025

5  out of  5
rating by Diego En Fuego Gomes
"Bryan and his team are the most attentive, professional, and empathetic agents you could hope for from an insurance provider. I’m getting all my friends and family to switch over, and I recommend you do the same. A+++"
We responded:
"We appreciate your review, Diego. We are so happy that you had such a wonderful experience with State Farm Agent Bryan Brough’s Team here in Virginia Beach! "
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Keith Goliff

October 7, 2025

5  out of  5
rating by Keith Goliff
"Excellent service."
We responded:
"We are grateful for your 5-star review, Keith! Thanks for taking a moment to share your positive rating of State Farm Agent Bryan Brough's Team here in Virginia Beach. "
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Jerome A.

October 7, 2025

5  out of  5
rating by Jerome A.
"Bryan helped me out with saving money from Geico with all my policies combined. Would recommend if you are browsing for better service and rates. Thanks again"
We responded:
"Thank you for the amazing review, Jerome! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Corey Baker

October 2, 2025

5  out of  5
rating by Corey Baker
"Bryan was great to work with. Helped my wife and I find similar coverage for our home insurance at a cheaper rate."
We responded:
"Corey, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Bryan Brough’s Team here in our Virginia Beach office. "
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Alice Ferguson

October 1, 2025

5  out of  5
rating by Alice Ferguson
"Very helpful and knowledgeable. Answered my questions and had my coverage set up in just a few moments!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team was able to quickly and clearly set up your vehicle insurance coverage. Your trust means the world to us—here’s to many safe and smooth rides ahead!"
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Victoria Birckbichler

September 28, 2025

5  out of  5
rating by Victoria Birckbichler
"I switched to State Farm in August from GEICO for my homeowners, auto, and umbrella policies—and I’m so glad I did. Not only did I save a considerable amount on my premium, but I also had an outstanding experience working with Bryan Brough. Bryan was incredibly responsive and courteous throughout the entire process. He took the time to listen to my concerns, asked thoughtful and productive questions, and made sure every one of my questions was answered clearly. It’s rare to find an agent who combines professionalism with genuine care, and Bryan absolutely delivered. Highly recommend!"
We responded:
"Thank you for sharing your fantastic experience! We're delighted that your switch to State Farm for homeowners, auto, and umbrella insurance policies brought you great savings and exceptional service. We appreciate your recommendation and look forward to continuing to protect what matters most to you!"
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Jordan Codrey

September 26, 2025

5  out of  5
rating by Jordan Codrey
"Bryan is an excellent agent and has been there whenever we needed anything. Great office with excellent professionalism!"
We responded:
"Thank you for your wonderful feedback! We’re so glad to hear that Bryan has been a reliable presence for your insurance needs. Whether it’s auto, home, or any other coverage, we’re committed to providing professional and attentive service every step of the way. Your support truly fuels our dedication—here’s to many more years of partnership and peace of mind!"
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Crystal Gearhart

September 26, 2025

5  out of  5
rating by Crystal Gearhart
"I would highly recommend this company. Bryan was able to combine 3 policies from separate companies under one umbrella at State Farm. It saved me money and offered me greater coverage than I had with my prior policies. When I had a small claim, they made it easy and efficient to get this processed and covered. Please consider reaching out to them with any of your insurance needs."
We responded:
"Thank you for your glowing recommendation! We're delighted that Bryan could seamlessly combine your policies under one State Farm umbrella, saving you money while enhancing your coverage. Making the claims process easy and efficient is a top priority for us, and we're glad it made a difference for you. Your trust means everything—here’s to simplifying insurance and protecting what matters most!"
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John Allard

September 26, 2025

5  out of  5
rating by John Allard
"Amazing customer service from the Bryan Brough insurance office. I have car insurance from the Brough agency, and each time I have called with questions, the service has been fast and tailored to my needs."
We responded:
"Thank you for highlighting the exceptional customer service you’ve experienced with Bryan Brough State Farm's insurance office! We’re thrilled to hear that your car insurance needs are met with fast, personalized care every time you reach out. Your satisfaction drives us to keep delivering tailored solutions—here’s to many more miles of worry-free driving together!"
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Diante Fitch

September 19, 2025

5  out of  5
rating by Diante Fitch
"Dave was super helpful getting me a better quote than what I currently have from another insurance company. He took the time making sure I would have a smooth transition switching between insurance companies."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Dave was able to provide you with a better quote and make your transition seamless. We appreciate your trust and look forward to continuing to support your insurance needs!"
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Adam Mangus

September 16, 2025

5  out of  5
rating by Adam Mangus
"David did an amazing job working with me on a car insurance quote. He made the process incredibly easy and was able to save me over $200 a year on insurance. I highly recommend reaching out if you're shopping around for a new insurance policy."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that David made the car insurance process easy and helped you save over $200 a year. Providing great service and finding the best insurance options for our clients is our top priority. We truly appreciate your recommendation and look forward to assisting you with any future insurance needs!"
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Donna Parker

September 11, 2025

5  out of  5
rating by Donna Parker
"David reached out to introduce himself as our new agent and I am so thankful. We were able to combine a few policies and the savings was significant. Super friendly and easy to communicate with.🌻🌺🌼🌸"
We responded:
"Thank you for your wonderful feedback! We're glad David could introduce himself and help bundle your policies to achieve significant savings on your car insurance and more. Providing friendly, easy communication is very important to us, and we're happy it made a difference for you. Please don’t hesitate to reach out anytime for your insurance needs!"
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Jennifer Griffith

September 11, 2025

5  out of  5
rating by Jennifer Griffith
"Latisha helped me with auto and renters insurance. She saved me $260 a month, and was incredibly helpful and attentive. She has responded to my emails and multitude of questions promptly. I’m very pleased with this office and Latisha in particular. I’ve recommended them to several friends in the 757 area."
We responded:
"Thank you for sharing your positive experience! We're delighted to hear that Latisha was able to save you $260 a month on your auto and renters insurance while providing attentive and prompt service. We truly appreciate your recommendations to friends in the 757 area and look forward to continuing to support your insurance needs."
Profile photo of Mandi Jackson

Mandi Jackson

September 10, 2025

5  out of  5
rating by Mandi Jackson
"I can't thank Bryan amd Latisha enough for the exceptional service they provided! They helped me reduce my car insurance premium by over HALF, and also set up my life insurance, which has been a huge weight off my shoulders. Throughout the entire process, they were incredibly attentive, staying in touch regularly and always answering my questions thoroughly. It's rare to find such a dedicated team that truly cares about their clients' needs and wellbeing. I'm beyond grateful to know that all of my insurance is now in one place, and that I'm in such good hands. Highly recommend!!"
We responded:
"Thank you so much for your heartfelt review! We're thrilled that Bryan and Latisha were able to help you reduce your car insurance premium by over half and set up your life insurance, providing you with peace of mind. Our team is committed to attentive, thorough service, and it's wonderful to hear that you felt well cared for throughout the process. Having all your insurance needs in one place makes managing them easier, and we're honored to be your trusted team. We truly appreciate your high recommendation!"
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romeo renard

September 10, 2025

5  out of  5
rating by romeo renard
"I have know Bryan for 10 years ! I got a very affordable life insurance and got some life insurance for my child !! You don’t know what tomorrow brings and Bryan has helped me with my life insurance to give me some peace of mind."
We responded:
"Thank you for sharing your experience and for trusting Bryan for the past 10 years! We're glad he could help you secure affordable life insurance for both you and your child, providing that important peace of mind. Planning ahead is so important, and we're honored to support you and your family’s insurance needs. If you ever have questions or need assistance, don’t hesitate to reach out!"